Refund & Return Policy

At ZeeFlex Industries, customer satisfaction is our priority. Since many of our products are custom manufactured, the following policy applies.

Custom Products

Custom-made products manufactured according to customer specifications, logos, artwork, colors, or measurements are non-refundable and non-returnable, unless the product contains a manufacturing defect or an error caused by our production team.

Manufacturing Defects

If you receive a defective or incorrect product, please notify us within 7 days of delivery by providing photographs and a detailed description of the issue.

After verification, we may offer:

• Product Replacement
• Repair
• Partial Refund
• Full Refund (where applicable)

Order Cancellation

Orders may only be cancelled before production begins. Once manufacturing has started, cancellations cannot be accepted.

Shipping Damage

If your shipment arrives damaged, please contact us immediately with photographs of both the packaging and the products so we can assist you with the claim process.

Return Authorization

Returns will only be accepted after receiving written approval from ZeeFlex Industries. Unauthorized returns may not be accepted.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact our customer support team.